In the business world we know that a good working environment improves productivity and results of each worker. It is said that if a group of people are a challenge, the result (in addition to the likely achievement of goals) is greater unity among team members; in fact, it is one of the highest in the application and development of the concept ‘team building’ in the company. Many companies have wanted ways to improve integration among employees with methods such as field trips, gift exchanges or thematic meetings, however, experiential workshops held within the technical team building have proven to be the most effective way to improve work relations and customer service.

Despite its importance, the human aspect has been laggard in enterprises, generating a aggressive and oppressive working environment, long working hours, inadequate uniforms and lack of flexibility of heads causes demotivation in the worker, who does not create links loyalty to the company and gives his best effort to make it grow. A creative workshop can help break the rigid schemes of work and help find solutions to innovate more creative, communicate assertively and provide better service.

One of the advantages of Team Building is that it stifles employees of the company, eliminating the ranks for a moment, so it can be given the freedom to act, express and let out the hidden potential in each person, allowing you to discover the qualities of each member of staff depending on the activities. For example, in workshops, rescue excels leadership, fellowship and speed of execution and thought, whereas in acting workshop memorization stands, service attitude and spontaneity.

There are a variety of activities that encourage customer treatment, fellowship, integration, assertive communication and loyalty to the company, in these environments is possible to iron out differences among employees, which often lead to blockages and work slowdowns. Generally the results obtained with the Team Building are reflected in a more pleasant working environment with cohesive and proactive, loyal to the company and joined by a common good staff, this translates into better customer service, fewer failures in communication and the pursuit of growth of the company.

While the Team Building can be done with the ideas of HR staff of the same company, it is recommended to go with professional services to implement comprehensive strategies, leaders and detect possible failures within the company.